Our clients have been telling us for years that they wanted a capability matrix.  They needed to be able to prove somehow that they were developing the capability they needed for their business to succeed.  That something had to be more tangible than a series of woolly values and phrases.  It needed to articulated at every level within the business, it needed targets for degrees of success and it needed to be represented (preferably visually) in their reporting processes.

We built CapMat to help our clients understand what capabilities they are trying to drive, and how those capabilities can be measured - and to prove that you can articulate measures for just about anything. 

Capability matrices are about getting your staff aligned to your corporate goals, which sounds easy in principle, but in practice it often turns out to be slightly more complicated than you first thought.  Of course it is complicated, it's about people and there is nothing more complicated than the people we employ.

This is why when our clients tell us they want to measure their capability we start of by identifying what those capabilities are.   People measurements are never as straight forward as churn or payroll size.  They are driven by your culture, by the nature of the work, by the product or services you sell and by external factors such as the economic climate. 

Identifying your goals, especially the essential people goals, is therefore crucial.  What skills and behaviours are you trying to develop?  How do they manifest?  Why are they important?  How/Can we articulate them?

It could be anything from strategic or leadership/management capability through to values.  We want our staff to be more strategic - well what does "more strategic" look like, at every level through the business - from leading and developing strategy through to knowing it exists.  We want our values to be measured - well what does good look like, through to what needs to improve. 

We built CapMat to help our clients manage this and get useful reporting outcomes that can be measured and tracked to show the success of their initiatives.

If you want to find out more about why we developed CapMat, have a look at this video https://youtu.be/qLMQYu8EQb8